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@Quetzacoalt91 Quetzacoalt91 commented Apr 9, 2025

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Branch? 8
Description? Explain why a newer version of PrestaShop can be missing on Update Assistant. This PR also refreshes the page contents (remove obsolete contents, updates wording to match the rest of the doc...).
Fixed ticket? Fixes PrestaShop/PrestaShop#38200 and fixes PrestaShop/PrestaShop#38437

@Quetzacoalt91 Quetzacoalt91 self-assigned this Apr 9, 2025
@Quetzacoalt91 Quetzacoalt91 requested a review from kpodemski April 9, 2025 11:19
@Quetzacoalt91 Quetzacoalt91 force-pushed the add-php-requirements-in-update-faq branch from 7f99f76 to b5957cf Compare April 9, 2025 15:13
- [The version of PrestaShop does not match the one stored in database](#the-version-of-prestashop-does-not-match-the-one-stored-in-database)
- [Restore access to Back Office Page](#restore-access-to-back-office-page)

## The newer version of PrestaShop is not shown on Update Assistant
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To ease the review: This question has been added.

* The PHP version running the store does not match the required range. It will happen if PHP is either **too low** or **too high**. Ensure the [system requirements][system-requirements] are fullfiled.

First, identify what is the `slug` of the Back Office pages. You can find them into the SQL table `ps_authorization_role`. This will tell you the SQL identifier for these pages.
## The version of PrestaShop does not match the one stored in database
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This question has been moved up.

```
[Ajax/Server operation [...]] textStatus: "Error" errorThrown: "" JqXHR: "",
```
## Restore access to Back Office Page
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This question has been moved to the bottom

Third, check whether the table `ps_access` grants access to the Back Office pages, using the identifier of the role and the identifiers of the Back Office pages. There must be a record for the role and the page. If there is no such record, create it to grant access.
**A:** In PrestaShop, `PS_VERSION_DB` is a constant that holds the current version number of your PrestaShop database schema. The main purpose of `PS_VERSION_DB` is to keep track of the database schema's version history. When you update a shop, the database schema is modified to match the structure of the new version (e.g. add or remove tables, columns, or relationships).

## Upgrade fails with Error message JqXHR
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@Quetzacoalt91 Quetzacoalt91 force-pushed the add-php-requirements-in-update-faq branch from b5957cf to 42fe45c Compare April 9, 2025 16:27
@Quetzacoalt91 Quetzacoalt91 force-pushed the add-php-requirements-in-update-faq branch from 42fe45c to 1d46e03 Compare April 9, 2025 16:32
@Quetzacoalt91 Quetzacoalt91 merged commit bc36957 into PrestaShop:8.x Apr 11, 2025
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@Quetzacoalt91 Quetzacoalt91 deleted the add-php-requirements-in-update-faq branch April 11, 2025 08:56
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